Privacy Policy

l4777 collects personal information from you through several channels: directly when you register an account or contact our support team, automatically when you use the platform, and occasionally from trusted third-party sources such as payment providers and identity verification services. This section details each category of data we collect and the circumstances under which it is gathered.

Registration Data: When you create an l4777 account, you provide us with your full legal name, date of birth, residential address, email address, and mobile phone number. This information is mandatory for account creation and is used to verify your identity, confirm your age as 18 or above, and maintain accurate records of your account.

Financial Data: When you make a deposit or request a withdrawal, l4777 collects information about the payment method used — including the mobile wallet number (for bKash, Nagad, Rocket, and Upay transactions) or masked card details (for Visa and Mastercard transactions). Full payment credentials are never stored on l4777 servers; they are processed via encrypted channels by our payment partners.

Identity Verification Documents: As part of our Know Your Customer (KYC) process, you may be required to submit copies of government-issued identification (such as your National ID card or passport) and proof of address. These documents are used exclusively for identity and age verification and are stored securely with restricted access.

Usage and Behavioural Data: l4777 automatically collects data about how you interact with the platform, including pages visited, games played, bets placed, session duration, device type, operating system, browser version, and IP address. This data helps us improve the platform, identify technical issues, and detect suspicious activity.

Communications Data: When you contact our support team via email at [email protected], we retain a record of your correspondence including the content of your message, the date and time of contact, and any resolution steps taken. This is used to provide consistent support and to maintain quality standards.

l4777 uses the personal data it collects strictly for purposes that are necessary to provide, maintain, and improve the platform. We do not use your data for purposes that are unrelated to the operation of l4777. The following describes the specific ways in which your data is used.

Account Management: Your registration data is used to create and manage your l4777 account, authenticate your identity at login, and communicate important account-related information such as password resets, deposit confirmations, withdrawal notifications, and verification requests.

Identity and Age Verification: l4777 is legally and ethically obligated to ensure that all real-money players are aged 18 or above. Your registration data and KYC documents are used to confirm this. Verification is a prerequisite for any withdrawal processing on the platform.

Payment Processing: Financial data is used solely to process deposits and withdrawals via your chosen payment method. l4777 does not store full payment credentials. All transactions are processed through encrypted, PCI-compliant payment gateways.

Fraud Prevention and Security: Usage data, IP addresses, and device information are analysed to detect and prevent fraudulent activity, account takeovers, multi-accounting, and other prohibited conduct. This analysis is conducted using both automated systems and manual review.

Platform Improvement: Aggregated and anonymised usage data helps l4777 understand which features are most popular, identify technical performance issues, and prioritise development efforts. Individual-level data is not used for this purpose without anonymisation.

Marketing Communications: With your explicit consent at the time of registration, l4777 may send you promotional emails about bonuses, new game releases, and seasonal offers relevant to players in Bangladesh. You may withdraw this consent at any time by contacting [email protected] or using the unsubscribe link in any marketing email.

Legal and Regulatory Compliance: l4777 is required to retain certain data for compliance with applicable anti-money laundering regulations, fraud investigation obligations, and financial record-keeping requirements. This retention occurs even after an account is closed in some circumstances.

l4777 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in order to deliver our services effectively and meet our legal obligations, we share certain data with a limited set of trusted third parties. Each such party is contractually bound to process your data only for the purposes specified and in compliance with applicable data protection standards.

Payment Service Providers: When you make a deposit or withdrawal, your payment information is shared with the relevant payment service provider — such as bKash, Nagad, Rocket, Upay, or the card processing network — solely for the purpose of executing that transaction. These providers operate under their own published privacy policies and are responsible for their own data handling practices.

Identity Verification Partners: l4777 uses third-party identity verification services to assist with KYC compliance. These partners receive the minimum necessary data (such as your name, date of birth, and ID document images) required to perform identity checks. They are prohibited from using this data for any other purpose.

Game Technology Providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Spribe may receive a pseudonymous player identifier and session data necessary to deliver their games within the l4777 platform. These providers do not receive your full name, contact details, or financial information.

Legal and Regulatory Authorities: l4777 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally compelled to do so — for example, in response to a valid court order, or as part of a fraud or money-laundering investigation. We will notify you of such disclosure where we are legally permitted to do so.

Business Transfers: In the event that l4777 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via the email address registered on your account, and the acquiring entity will be required to honour this Privacy Policy.

l4777 uses cookies and similar browser-based technologies to ensure the platform functions correctly, to maintain your session securely, and to collect aggregated analytics data that helps us improve the user experience. This section explains what cookies we use, why we use them, and how you can control them.

What Are Cookies? Cookies are small text files that are placed on your device by a website when you visit it. They allow the website to remember certain information about your visit — such as your session token, language preference, or recently viewed pages — so that you do not have to re-enter this information on every page load.

Essential Cookies: These cookies are strictly necessary for the l4777 platform to function. They include session authentication tokens (which keep you logged in during an active session), CSRF protection tokens (which prevent cross-site request forgery attacks), and load-balancing cookies (which ensure your requests are routed to the correct server). These cookies cannot be disabled without breaking the platform.

Analytics Cookies: l4777 uses first-party analytics to understand aggregate usage patterns — such as which game categories are most popular, which pages have high exit rates, and how players navigate from registration to first deposit. This data is collected in anonymised or pseudonymised form and does not identify individual players.

Preference Cookies: These cookies remember your display preferences, such as whether you prefer to view game lobbies in grid or list format, or your most recently selected sports category. They are optional and expire at the end of your browser session or after 30 days, whichever comes first.

Managing Cookies: You can control and delete cookies through your browser settings. Most modern browsers allow you to block third-party cookies, clear existing cookies, or set alerts when cookies are being placed. Note that disabling essential cookies will prevent you from using the l4777 platform. Instructions for managing cookies are available in the help documentation of your browser.

l4777 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Security is not an afterthought at l4777 — it is built into every layer of the platform architecture.

Encryption in Transit: All data transmitted between your device and l4777 servers is encrypted using Transport Layer Security (TLS 1.2 or higher). This ensures that any data you send to or receive from l4777 — including login credentials, game activity, and payment details — cannot be intercepted or read by third parties during transmission.

Encryption at Rest: Sensitive personal data stored on l4777 servers — including identity documents, financial records, and account credentials — is encrypted at rest using AES-256 encryption. Database access is restricted to authorised personnel only, and all access is logged and audited.

Access Controls: l4777 operates a strict role-based access control (RBAC) system. Only staff members with a legitimate operational need can access personal data, and their access is limited to the minimum necessary for their role. All staff with access to personal data undergo regular security training.

Intrusion Detection: l4777's infrastructure is monitored 24 hours a day, 7 days a week for signs of unauthorised access, unusual activity, and potential data breaches. Automated intrusion detection systems generate real-time alerts for investigation by our security team.

Data Breach Response: In the unlikely event of a data breach that affects your personal information, l4777 will notify affected players via the email address registered on their account within 72 hours of becoming aware of the breach, where technically feasible. The notification will describe the nature of the breach, the data affected, and the steps l4777 is taking to address it.

l4777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. When data is no longer needed and no legal retention requirement applies, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.

Active Account Data: While your l4777 account is active, all registration data, financial records, and activity logs are retained in full to support the operation of your account, provide customer service, and comply with ongoing KYC requirements.

Closed Account Data: Following account closure — whether initiated by you or by l4777 — the majority of your personal data is retained for a period of five years from the date of closure. This retention period is driven by anti-money laundering regulations, financial record-keeping obligations, and the need to resolve any late-arising disputes.

KYC Documents: Identity verification documents (such as copies of your National ID or passport) are retained for a minimum of five years from the date of submission or the date of account closure, whichever is later. This is consistent with standard anti-money laundering compliance frameworks applicable to international online gambling operators.

Support Communications: Records of customer support interactions are retained for three years from the date of the last communication in a given support thread. This allows us to provide consistent service and to refer back to prior interactions when resolving recurring issues.

Marketing Data: If you have opted in to marketing communications, your email address and marketing preferences are retained until you withdraw consent or for a maximum of two years from your last active engagement with a marketing communication, whichever comes first.

As a player on the l4777 platform, you hold a number of rights with respect to your personal data. l4777 is committed to honouring these rights promptly and transparently. To exercise any of the rights described below, contact us at [email protected] with the subject line "Data Rights Request" along with your registered email address and a description of your request.

l4777 will respond to all verified data rights requests within 30 calendar days. In complex cases requiring additional verification or involving large volumes of data, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your rights under normal circumstances.

To protect against fraudulent data requests, l4777 will verify your identity before processing any data rights request. Verification may involve confirming your registered email address, your date of birth, or other account details. l4777 reserves the right to refuse requests that are manifestly unfounded or excessive.

l4777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or improvements to the platform. We are committed to communicating any material changes to you clearly and in advance.

Notification of Changes: When we make a material change to this Privacy Policy — such as introducing a new category of data collection, changing how data is shared with third parties, or altering retention periods — we will notify registered players via email to the address associated with their l4777 account at least 14 days before the change takes effect. The updated Policy will also be published on this page with a revised effective date clearly indicated at the top.

Continued Use: Your continued use of the l4777 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any material change, you should close your l4777 account and cease using the platform before the change takes effect. To close your account, contact [email protected].

Minor Changes: Non-material changes — such as correcting typographical errors, clarifying existing language without changing its meaning, or updating contact details — may be made without prior notice. These changes will be reflected in the updated effective date at the top of the Policy.

Version History: l4777 maintains an internal record of all previous versions of this Privacy Policy. If you require a copy of a previous version for reference purposes, contact our support team with your request and the approximate date of the version you require.

Contact Us: If you have any questions, concerns, or complaints about this Privacy Policy or about the way l4777 handles your personal data, please contact our Data Privacy team directly at [email protected]. Our support team is available 24 hours a day, 7 days a week, and responds to privacy-related queries within one business day (Bangladesh Standard Time, UTC+6).

This Privacy Policy was last reviewed and updated on 1 January 2026. It applies to all players using the l4777 platform across Bangladesh, including players located in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.